August 16, 2017
Managing a Delivery Fleet for Your Small Business
Managing a smaller delivery fleet can feel like a balancing act. From keeping track of costs to making sure each vehicles safety and maintenance checks are up to code to ensuring quality control, fleet managers of smaller businesses can easily find themselves swallowed up by the daily responsibilities of keeping their delivery fleet in line. However, there are a number of ways to make the job easier for fleet managers as well as easier on the fleet itself. To learn about the best fleet management practices for smaller businesses, read on.
Even when you’re managing a larger fleet, it always helps to conduct business with a personal touch. Whether you’re checking up on a problem driver or checking in with a client, sometimes something as simple as picking up the phone to talk about how things are going is the perfect way to keep in touch with workers and customers alike. If your customers feel like you don’t care about them or don’t have the time to invest in quality control, they may lose faith in you. Likewise, if your drivers feel like you don’t have the time for them, they may begin to feel neglected and their quality may begin to slip. Even if it’s just a short phone call, checking in with your colleagues and clients is a great way to establish trust and foster greater commitment from your team as well as your buyers.
Use Management Technology
There’s simply no way that one person can keep track of everything on their own when it comes to monitoring a fleet. Whether it’s registration fees, vehicle maintenance, or mileage control, a fleet manager needs to be on top of everything at once even before the trouble starts. That’s why using fleet management software is so helpful for smaller businesses. Installing devices with GPS that track mileage, driver progress, and gas costs is the perfect way to keep track of everything on each job. With the data you receive, you’ll be able to figure out exactly what you need to change (or not) in order to help out your bottom line.
Invest in Gas Cards
As a fleet manager, the last thing you want to be worrying about is fluctuating gas costs across the country when it comes to each job. The stress of anticipating gas costs alone is enough to feel completely overwhelming. When you invest in gas cards for your company, you’re making sure that gas is no longer an issue. You’ll be able to restrict each driver’s purchases, control the amount you pay for gas, and monitor your savings throughout the year. Visit https://quarlesfleetfueling.com/fuel-cards/ to learn more.
Be Alert, Be Flexible
Any great manager knows that the key to success is flexibility. Embracing change and staying aware of the changing tide is one of the most important factors when it comes to running a successful business. If you put in the time to invest in new technology, keep your eye on market trends, and study the competition, you’ll be ahead of the game in no time.